29 June - 1 July 2011
| Document Title | ENG | Presentations | |
|---|---|---|---|
| INF.1 | Information notice 1 | PDF 3 Mar.11 |
|
| INF.2 | Information notice 2 | PDF Jun 21.11 |
|
| INF. 3 | Agenda | PDF 24 Jun.11 |
|
| WP.1 | "Making Data Meaningful. Part 4: Guide to Statistical Literacy" | PDF 5 Jul.11 |
PPT
6 Jul.11 |
| Final Report | PDF 10 Jul.11 |
||
| Keynote Presentation | |||
| WP.2 | Enhancing Data Discovery and Exploration (Google) | PDF 6 Jul.11 |
|
| Session 1: Social Media | |||
| WP.3 | Is Twitter a Successful Channel to Users: a Case Study (Ireland) | PDF 27 Jun.11 |
PPTX 5 Jul.11 |
| WP.4 | Considerations for Interacting with Detractors on Your Social Media Properties (United States) | PDF 27 Jun.11 |
PPTX 5 Jul.11 |
| WP.5 | Digital engagement: two case studies from the UK (United Kingdom) | PDF 21 Jun.11 |
PPT-1 PPT-2 5 Jul.11 |
| WP.6 | How Social Media Monitoring Can Help Corporate Communication – From Information Management to E-reputation Management (Germany) | PDF 27 Jun.11 |
PPT 5 Jul.11 |
| WP.7 | Online Engagement: Gathering Feedback, Successes and Learning (Australia) | PDF 27 Jun.11 |
PPTX 5 Jul.11 |
| Session 2: Gathering User Feedback from Websites | |||
| WP.8 | Methods to Improve scb.se With a User Perspective (Sweden) | PDF 24 Jun.11 |
PPTX 6 Jul.11 |
| WP.9 | OECD's Approach to Building a User-Centric Website (OECD) | PDF 5 Jul.11 |
PPT 6 Jul.11 |
| WP.10 | Gathering User Feedback Regarding Statistics Austria's Website (Austria) | PDF 24 Jun.11 |
PPTX 6 Jul.11 |
| WP.11 | User Satisfaction Survey at ROSSTAT (Russia) | PPT 6 Jul.11 |
|
| WP.12 | UNCTAD: Gathering User Feedback (UNCTAD) | PDF 27 Jun.11 |
PPT 6 Jul.11 |
| WP.13 | Statistics Explained user statistics via Piwik: who is looking? (Eurostat) | PDF 21 Jun.11 |
PPT 6 Jul.11 |
| Session 3: Internal Communication | |||
| WP.14 | Internal Communications: Introducing and Managing Change (Canada) | PDF 27 Jun.11 |
PPT 6 Jul.11 |
| WP.15 | A Good Product Needs Good Communication to Succeed (IMF) | PDF 27 Jun.11 |
PPT 6 Jul.11 |
| WP.16 | Writing Together for the Web (Spain) | PDF 27 Jun.11 |
PPT 6 Jul.11 |
| WP.17 | How to Improve Communication by the Use of Workshops - a case Study (Denmark) | PDF 27 Jun.11 |
PPT 6 Jul.11 |
| Session 4: External Communication | |||
| WP.18 | External Communication: Audience Segmentation (Mexico) | PDF 24 Jun.11 |
PPTX 6 Jul.11 |
| WP.19 | Taking Control of the Organization's Target Groups (Sweden) | PDF 24 Jun.11 |
PPTX 6 Jul.11 |
| WP.20 | Innovations in 2010 Census Communication Campaign (Mexico) | PDF 24 Jun.11 |
PPT 6 Jul.11 |